Emaar Grand Hotel, Mecca ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Ibrahim Al Khalil Street , Masfelah District, Makkah, Mecca, Saudi Arabia

Emaar Grand Hotel is a 5-star luxury accommodation conveniently situated in the bustling Ibrahim Al Khalil Street in Mecca. The hotel is ideal for travelers interested in exploring historical and cultural sites, such as the nearby Kaaba and Grand Mosque. This location offers easy access to shopping and dining, enhancing the guest experience. Additionally, it features modern amenities designed for both leisure and business travelers.

Location

Located along Ibrahim Khalil Street, the hotel is within walking distance to numerous restaurants and shops. Key landmarks, such as the Kaaba and Grand Mosque, are located under 1.5 km away. The hotel is a 20-minute ride from Al Haramin 'Mina 1' and approximately 100 km from King Abdulaziz International Airport. Nearby attractions include the Clock Tower Museum and Abraj Al Bait Mall.

Rooms

Each guestroom at Emaar Grand Hotel comes equipped with air conditioning, plasma televisions, and wardrobes. Rooms feature blue carpeted and tiled floors, providing a contemporary feel. Private bathrooms are fitted with showers, complimentary toiletries, and bathrobes. Additional perks include safes and free bottled water for guest convenience.

Eat & Drink

The hotel houses four restaurants, providing a variety of dining choices for guests. Continental breakfasts are served daily, starting at 6:30 AM. Room service is available around the clock, catering to guests' needs at any time. A grocery/convenience store is also on-site for quick purchases.

Leisure & Business

Emaar Grand Hotel offers various recreational opportunities to cater to its guests. Private parking is available at an additional cost of SAR 50 per day. The hotel features laundry facilities and ensures a well-rounded experience for both business and leisure travelers. Guests can unwind in comfortable seating areas provided in the air-conditioned suites.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Quadruple Room

Max:

4 persons

25 m²

Bed options:

4 Single beds

Shower

Air conditioning

room details

Check Prices

Triple Room

Max:

3 persons

20 m²

Bed options:

3 Single beds

Shower

Air conditioning

room details

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Deluxe Suite

Max:

2 persons

36 m²

Bed options:

4 Single beds

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Mecca 1.1 km

Airports

King Abdulaziz (JED) 97.5 km

Ta'if (TIF) 113.3 km

Train

Al Haramin Train "Mina 1 Station‎" 8.1 km

Underground

Station Jamarat (Mina 3) 5.1 km

Mina 2 7.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Touch

“The inclusion of a massage chair in the lobby was a wonderful addition that helped me unwind after a long day.” view full review

Delicious Meals!

“The restaurant offered a fantastic dining experience, with meals that were both tasty and served in a clean environment.” view full review

Easy to Navigate

“Navigating the hotel was effortless, making it convenient for families with children and elderly guests alike.” view full review

Impeccable Cleanliness

“My room was spotless, allowing me to relax completely without any worries about cleanliness.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant

Business

Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Soundproofed rooms
Sitting area
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Ibrahim Al Khalil Street , Masfelah District, Makkah, Mecca, Saudi Arabia

Map view

Ibrahim Al Khalil Street , Masfelah District, Makkah, Mecca, Saudi Arabia

City landmarks

Mosque

Masjid al-Haram

3.1 km

Masjid al Haram

Kaaba

3.3 km

First Ring Rd

Abraj Al Bait Mall

2.2 km

4256 King Abdul Aziz Rd

Zamzam Well

3.3 km

4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499

Safa and Marwa

3.1 km

Clock Tower Museum

640 m

Masjid Al Haram King Abdullah Expension Gate

900 m

Ajyad Street

UmrahLimo

1.3 km

MeccaSaudi Arabia

The Abraj Al-Bait Towers

2.1 km

Makkah

Grand Mosque

3.0 km

Bajabir Mosque

900 m

Masjid Al Haram King Abdul Aziz Gate

2.1 km

Masjid Al Haram Ajyad Gate

2.1 km

MeccaSaudi Arabia

Black Stone

3.3 km

Masjid Al-Qari

1.3 km

Al Masjid Al Haram Rd

Al Salam Gate

3.2 km

Masjid Al Haram Al Marwa Gate

3.1 km

Umrah

3.3 km

Al Hil

Masjid Taneem

3.2 km

Bab Al Umrah

3.4 km

Nearby

Masjid Al Hijrah

220 m

Abdus Attar Mimani Mosque

250 m

Al Baqhdadi Mosque

260 m

Masjid Abu Marwan

290 m

Masjid Ismail Almanija مسجدإسماعيل المنياوي

410 m

Masjid Al Bukhari مسجد البخاري

410 m

Masjid Al-Refaai

470 m

Masjid Sindi

560 m

Mosque

Masjid Al Nur

570 m

Masjid an-Nour

580 m

Restaurants

Cafe' Cino

720 m

Makkah Millennium Hotel Ibrahim Al Khalil street.

KFC

860 m

Ibrahim Al Khalil Road Jabal Omar

Five Guys

780 m

Conrad Hotel Ibrahim Al Khalil Road

Smash Burger

1.7 km

Abraj Al-bait

Al Majlis Restaurant

870 m

Ibrahim Al Khalil Road

Al-Qasr Restaurant

870 m

Ibrahim Al Khalil Road

The Oasis

870 m

Ibrahim Al Khalil Street Jabal Omar

Starbucks

1.3 km

Ibrahim Alkhaleel Street Hyatt Regency Hotel

Al Rehab Restaurant

890 m

Ibrahim Al Khalil Dar Al Tawhid intercontinental Makkah

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

clean

modern

rude staff

lack of amenities

5.6/10

Guest rating

Rooms

5.8

Location

6.6

Service

5.2

Dining

5.7

Steve

United States, April 2024

5.0/10

The hotel offers proximity to AlHaram, yet lacks amenities expected from a five-star hotel. The location is convenient for those looking to be near the haram, but some aspects need improvement in room facilities and service responsiveness.

Rooms

5.0

The room I stayed in was altered to fit 3 beds, but it felt congested and lacked amenities like a hot water kettle or complimentary beverages. The space was limited, and the responses to requests were delayed with some rude interactions from staff.

Service

5.0

The service was not up to par as staff continuously knocked on our door, and some interactions were rude. Improved professionalism and politeness in dealing with customers are needed.

Location

6.0

The hotel is within walking distance of AlHaram, which is convenient for those visiting. However, the check-in process was subpar, and there were issues like broken glass in the washroom and a small bathing area.

Dining

5.0

The dining experience was poor with limited options that need improvement given the price paid for the stay.

Facilities

5.0

The facilities need enhancement to meet the expectations of a quality hotel.

Nick

United Kingdom, February 2024

5.6/10

The hotel was set up for 3 guests but the room felt congested with no proper leg room or amenities of a five-star hotel. There was no hot water kettle, complimentary tea/coffee, water, or WiFi in the room, and responses to requests were delayed with some rude or helpless reactions from the staff. However, the basic room setup catered to the number of guests.

Rooms

5.0

The room felt congested with limited amenities and no proper leg room. Responses to requests were often delayed and some staff members displayed rude or unhelpful behavior.

Service

7.0

The service was courteous and accommodating to my group's request for breakfast the following morning even though we checked out the night before. However, communication was only in Arabic and there were specific time restrictions for certain services like room entry.

Location

5.0

The hotel is okay but located too far by walking to Al Haram. It is optimal for being around 1 km from Haram and close to supermarkets, but the check-in process was inefficient with cleanliness concerns in the bathroom.

Dining

6.0

The dining experience offered good variety but with below-average breakfast options and repetition in the menu. However, the food catered to diverse preferences.

Facilities

6.0

The hotel is near Masjid Haram and provides facilities like room service, dry cleaning, housekeeping, and laundry. However, the hotel lacked complementary extras and had limitations in room decor and personal care items.

Gordon

United Kingdom, February 2024

6.6/10

I found the hotel to be conveniently located, just a short walk from Haram Mosque with nearby street shops and food options. The rooms are a bit old and smelly but offer a place to rest after a long day, and the service provided is a pleasant surprise despite some directions confusion. The dining options are varied, with a massive selection for a good start to the day. Payment methods and location could be more convenient for guests.

Rooms

6.0

The rooms in Tower-B were old and slightly smelly despite multiple reminders for cleaning.

Service

7.0

The service feels like a breath of fresh air in the overall experience.

Location

7.0

Dining

7.0

The dining experience offers a wide selection, although some items seemed stale and disorganized.

Facilities

6.0

Henry

United Kingdom, December 2023

6.8/10

The hotel is located on a lively street near small restaurants and shops. The rooms are spacious and clean but lack some amenities like a hot water kettle and complimentary beverages. The internet connection issues were not promptly addressed by the staff.

Rooms

7.0

The rooms are spacious and clean with all basic requirements.

Service

6.0

The staff was least bothered during check-in but improved afterward, offering helpful and kind service.

Location

8.0

The hotel is on the main road near markets and restaurants, with easy access to Al Haram Al Sharif.

Dining

6.0

The dining experience was decent, slightly better than other nearby options.

Facilities

7.0

Some items like towels and TV remotes were missing, but overall facilities were adequate for the money.

Vincent

United States, October 2023

7.2/10

During my stay, the hotel had a fantastic location within walking distance to the Grand Mosque and close to all shops. However, it took about 20 minutes to get to the masjid, which was a bit difficult with kids.

Rooms

8.0

The room was always tidy and well-maintained, offering a neat and clean space at a good price.

Service

7.0

I had a positive experience with the service as the staff was accommodating to my group's requests, providing breakfast for 16 of us. However, there was one uncooperative receptionist who was busy with personal matters, impacting the overall service.

Location

7.0

The hotel's location was convenient, being within walking distance to the Grand Mosque and close to all shops.

Dining

6.0

The dining experience had good variety, but there were issues with breakfast and the payment system, causing some inconvenience.

Facilities

8.0

Ann

United Kingdom, October 2023

5.0/10

The hotel was modern and clean with a big room and a modern bathroom, but the check-in was delayed and room assigned was congested with no amenities like a hot water kettle, complimentary beverages, or WiFi. The staff responses to requests were either rude or unhelpful.

Rooms

6.0

The room was big, clean, and had a modern bathroom, but it was altered from a 4-bed to 3-bed setup and lacked proper amenities like a hot water kettle and complimentary beverages. The room was congested with no proper legroom.

Service

5.0

The service was unprofessional and careless. However, they were helpful in changing iftar to suhoor options, but the staff seemed very tired and had to be disturbed before 2 p.m. for service requests.

Location

5.0

The location was about 1000 meters from Haram, surrounded by many shops and restaurants but had a below-average breakfast menu and a problematic check-in process.

Dining

5.0

The dining experience was below average with a poor variety and expensive options, except for a good room service experience.

Facilities

5.0

clean

rude staff

Alfred

United Kingdom, September 2023

5.0/10

The hotel offered a triple room instead of the congested quadruple room, lacking amenities like a hot water kettle and Wi-Fi. The beds facing the Qibla posed an inconvenience, with delayed and unhelpful responses from staff being a common issue.

Rooms

5.0

The rooms were really small with 4 beds packed closely together, lacking space and amenities. The alteration from 4 to 3 beds improved congestion slightly, but overall, the room was not up to the standard expected from a five-star rating.

Service

5.0

The service was very slow and staff struggled with English comprehension. Cleaning was infrequent despite multiple requests, and the behavior of cleaning staff was unacceptable.

Location

5.0

The hotel was not very close to the Haram area, situated on a busy road, though it offered a feeling of safety. The distance made it inconvenient for accessing the Al-Haram quickly.

Dining

5.0

The dining options were disappointing in variety and quality for a supposed four-star hotel. Limited breakfast choices were a letdown, highlighting a need for improvement in the dining experience.

Facilities

5.0

John

United Kingdom, September 2023

7.0/10

I chose this hotel because I needed a triple room for my parents and me, especially since my mum struggles to walk or stand. The rooms are good in size, but there are some inconveniences like disturbances in the mornings. The hotel's location is optimal, near the Haram, though card payments aren't accepted. The dining was decent, but it feels more like a 3-star hotel now. Overall, a good choice considering the proximity to the Haram and supermarkets.

Rooms

7.0

The rooms are good in size, perfect for praying inside, and suitable for accommodating my parents. However, there were minor disturbances in the mornings.

Service

6.0

The service, despite being helpful, was sometimes slow and slightly unprofessional. It didn't fully meet our expectations based on our booking time.

Location

8.0

The hotel's location is great, close to the Haram and convenient for wheelchair users and elderly guests. However, the absence of card payment facilities is a drawback.

Dining

7.0

The dining experience was satisfactory, but it has declined compared to previous years. It still offers a decent selection, although not as abundant as before.

Facilities

7.0

Clean rooms

Lack of professionalism

Rose

United Kingdom, August 2023

6.6/10

The hotel is conveniently near Haram gates, just a few minutes' walk to Masjid Al Haram. The location is optimal, with supermarkets and restaurants nearby. However, the noise level in the rooms made it challenging to get a good night's sleep, and the room setup did not match our booking for a quadruple room.

Rooms

5.0

The noise in the rooms affected my sleep quality, and the room setup was not as expected.

Service

6.0

The service was a mix of unprofessional behavior, such as receiving only one key for a family room and facing difficulties with parking access, along with some friendly and professional interactions.

Location

8.0

The proximity to Haram gates and Masjid Al Haram was convenient, and the location overall was optimal with easy access to amenities.

Dining

7.0

The dining experience had its ups and downs, with a varied menu but some odd dishes lacking a clear culinary direction.

Facilities

The hotel offers average facilities, with some areas needing improvement in terms of service and room setup matching bookings.

Peter

United Kingdom, June 2023

5.8/10

The hotel is close to Haram, making us feel safe and only a 7 to 10 minutes walk away. However, the rooms were really small with 4 beds crammed together, and there were issues with missing items like towels and TV remote. The dining offered a good variety of tasty dishes but lacked in quality compared to a 4-star hotel.

Rooms

5.0

The rooms were small with 4 beds all next to each other, little space, and some essential items were missing.

Service

5.0

The service was slow and there were communication difficulties, but the staff were laidback.

Location

7.0

The hotel was near Haram, providing a sense of security and only a short walk away, but it was quite a distance from some attractions.

Dining

6.0

The dining options had good variety and tasty food but did not match the quality expected from a 4-star hotel.

Facilities

7.0

Facilities were adequate for a comfortable stay, but there were issues with missing items in the rooms.

Tony

United Kingdom, May 2023

5.8/10

The hotel rooms were small but manageable, neat, and clean, allowing our group to stay close to each other. The service, however, was rude and unprofessional, especially the management and Sheff, making the check-in process frustrating and slow. The location was convenient with nearby markets and restaurants, although the hotel was situated on a busy road. The dining experience was not impressive, and the breakfast was lacking variety. Overall, the facilities were decent, but improvements in service are needed.

Rooms

7.0

The rooms were small with limited space, but they were clean and manageable.

Service

5.0

The service was disappointing, with rude and unprofessional staff.

Location

6.0

The hotel's location was convenient with nearby markets and restaurants, but it was situated on a busy road.

Dining

5.0

The dining experience was below expectations, especially the breakfast options.

Facilities

7.0

The facilities were decent, but there is room for improvement.

Clean

Rude Service

Paul

United States, May 2023

6.0/10

The hotel rooms were clean with 3 beds and a good shower, but they felt more like a budget guest house rather than a four-star hotel. The lack of proper Wi-Fi in the rooms was inconvenient, forcing me to go to the lobby to use it, and the rooms were too small. On the positive side, the cleanliness was commendable.

Rooms

6.0

The rooms were clean and had 3 beds and a good shower, but they felt more like a budget guest house rather than a four-star hotel. The lack of proper Wi-Fi was inconvenient, and the rooms were too small.

Service

5.0

The service was lacking, with staff knocking on our door frequently and using inappropriate language. Additionally, the concierge was unhelpful and stubborn, refusing to provide more than one key for a family room. The parking situation was also problematic with limited access and difficult ramps.

Location

7.0

The location was good for its proximity to the Haram, within walking distance, but the claim of being 850 meters away was misleading as it was much farther in reality. Despite this, it was still convenient for visiting the Kaaba and being near the Haram.

Dining

8.0

The dining experience was enjoyable with good food, but there were issues with repeating buffet items. The tandoori dishes, however, were exceptional.

Facilities

5.0

The shower design made water splash outside the tub, and the hotel was overpriced for what it offered with a fake 5-star evaluation. However, the price for the services did not match the quality provided.